Question 1

Do you make solid gold jewelry?

Accepted Answer

No, only gold-plated.

Question 2

Do you work with Sterling Silver and Brass?

Accepted Answer

Yes, we do.

Question 3

Do you make gold vermeil jewelry?

Accepted Answer

Yes, we work with pure 925 Sterling Silver with 3 microns gold plating. If you are looking to build a collection of high-quality jewelry without the pure gold price tag, gold vermeil is a fantastic option.

Question 4

How thick do you plate the gold?

Accepted Answer

Depending on your price point, we can plate up to 3 microns (120 mils). All our pieces are e-coated for anti-tarnish purpose.

Question 5

Does the plating come off or tarnish over time?

Accepted Answer

All sterling silver or brass will tarnish over time. But it will happen much faster when it comes into contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin ph. The amount of tarnishing (oxidization) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault.

Question 6

How long does your plating last?

Accepted Answer

Under general guideline, 0.125 micron should last 6 months or more, while 1 micron should last more than a year. However, we cannot guarantee on how long the plating will last, as it depends entirely on the customer's wear and tear.

Question 7

Can I design my own pieces? How does the process work?

Accepted Answer

Of course! Custom designs are welcome. Please see HOW WE WORK.

Question 8

Can I visit your factory to design a collection?

Accepted Answer

Most definitely, please drop us an e-mail on your travel plans.

Question 9

I am looking to start my own jewelry company. Am I in the right place?

Accepted Answer

Yes, we are experienced working with customers from non jewelry background.

Question 10

Do you keep any stock?

Accepted Answer

No, everything is made to order.

Question 11

Do you work with semi-precious stones?

Accepted Answer

Yes, we work with all sorts of precious and semi-precious gemstones in varies cuttings, shapes and sizes.

Question 12

Do you sell men's jewelry?

Accepted Answer

Yes, we do.

Question 13

What is your production strength?

Accepted Answer

Fast sampling, fast delivery and great details.

Question 14

What brands do you produce for?

Accepted Answer

Unfortunately our client names are confidential and cannot be disclosed anywhere for reference.

Quality Jewellery Well Made

Q&A